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Backorders

Pick your preference on BACKORDERED items

If quantity is short - BACKORDER - and ship when it comes in.
If quantity is short do not - BACKORDER
BACKORDER - If quantity is short, E-Mail me before shipping.
Do not BACKORDER - notify me when back in stock.
If quantity is short - Please notify before shipping order.

For orders that require multiple shipments, Items will not be charged to your credit card until they are shipped out.

Advance Order

Items do not apply to backorder policy.

Quotes

Let us know when you need a large quantity of a particular item, you may qualify for a higher quantity discount then listed on our web site! Or if you need something that's NOT on our web pages, E-Mail us at onlyengines@traintrack.net

Errors

Your order is important to us. Please notify us promptly of any errors.

Prices

Prices are subject to change. Errors on pricing will be ship at the correct price.

Extra Shipping Charges

O Scale and G Scale items will be charge actual shipping cost.

Defective Items

We accept defective item returns within 2 weeks of date of delivery. Will replace them with a new item or you can return them to the manufacturer for replacement. You must email us at onlyengines@traintrack.net. to receive an Return Item Number All items must be received back from you in the good condition. You must pay return shipping and please insure the package. For items that stop working after the first 2 weeks are considered warranty work and you must contact the manufacturer directly. If you have any questions about our return policy please feel free to email or call us at 813-719-6555 Mon-Fri 10:00am to 5:00pm EST.

Limited Run Engines 

 Not responsible for Limited Run Engines, ship to us short.

Printed Errors

Prices listed wrong will be adjusted to the correct price, and customer will be notified of the extra cost before shipping.

Extra Discounts 

Only applies to date discount was placed on, to the expiration date. Extra discount does not apply to advance ordered items.

Lost Shipment

Not reponsable for lost shipment, customer must place insurance on item, to get refund if shipment is lost.
Under comments:
write down Insurance wanted

Printed Errors

Prices listed wrong will be adjusted to the correct price, and customer will be notified of the extra cost before shipping.

 

Shipping surcharge 
For HI, and AK

 

To Opt-Out Of Future Communications

If you do not want to receive further communication from Train Track you may contact us at the address or email address below.

Train Track
478 Chickadee Court
Plant City, FL 33565

onlyengines@traintrack.net